Welcome to My Canopy! These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

By making a purchase on our website, you agree to provide accurate, complete, and current information, including your payment details and shipping address. You warrant that you are authorized to use the payment method provided and that your information is accurate.

We reserve the right to refuse or cancel any order for reasons such as:

• Product or service unavailability
• Errors in pricing or product description
• Suspicion of fraud or unauthorized/illegal transactions

Once you complete a purchase, you will receive an email confirmation with the details of your order.

• Payments can be made securely via Visa or MasterCard credit/debit cards in all accepted currencies.
• All payment transactions are processed through a secure payment gateway that encrypts your details.
• The cardholder must retain a copy of the transaction records and all relevant policies.

If your card issuer refuses payment authorization, we are not responsible for delays or non-delivery of your order.

Please refer to our Shipping and Returns Policy and Refunds Policy for detailed information on shipping timelines, return eligibility, and refund processes. Customers are responsible for any return shipping costs unless otherwise specified.

We strive to ensure all product descriptions, prices, and availability on our website are accurate. However, errors may occur, and we reserve the right to correct any inaccuracies, change product details, or update information without prior notice.

If you create an account with us:

• You must ensure your information is accurate and current.
• You are responsible for maintaining the confidentiality of your account and password.
• You must notify us immediately of any unauthorized use of your account.

We reserve the right to terminate accounts that breach these terms.

All content on our website, including text, images, graphics, logos, and designs, is the exclusive property of My Canopy and is protected under copyright and intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

You agree to use the website for lawful purposes only and not to:

• Engage in fraudulent, harmful, or disruptive behavior
• Violate any local, national, or international laws
• Post offensive, defamatory, or obscene content

We reserve the right to block or report any user engaging in unlawful activities.

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of these external websites. Accessing third-party websites is at your own risk.

To the fullest extent permitted by law, My Canopy is not liable for:

• Indirect or consequential damages arising from the use of our website or products
• Errors, inaccuracies, or omissions on the website
• Delays or interruptions in service

Our total liability is limited to the amount paid for the product or service in question.

These Terms and Conditions are governed by the laws of the United Arab Emirates (UAE). Any disputes arising out of these Terms will be resolved in the courts of Dubai, UAE.

We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review the Terms regularly. Continued use of the website constitutes acceptance of the revised Terms.

For any questions or concerns regarding these Terms and Conditions, please contact us at:

• Email: hello@mycanopy.store
• WhatsApp: +971 5 47 33 03 25

Thank you for choosing My Canopy!